Below you will find answers to the main questions about connecting with Shippeo.
WHAT DATA DO YOU COLLECT FROM MY TELEMATICS PROVIDER?
When we interface with your onboard computer system, we only collect the GPS positions of the vehicles and the vehicle ID you use (this can be a fleet code, license plate, driver name, etc.). We do not collect any other data (social data, eco-driving, etc.).
If you have any concerns about this, we invite you to contact your publisher and ask him directly.
If you have any concerns about this, we invite you to contact your publisher and ask him directly.
DOES SHIPPEO OR MY CUSTOMER HAVE ACCESS TO ALL MY VEHICLES?
No! The GPS positions of a vehicle are only collected by Shippeo and shared with your customer:
(i) if the vehicle is assigned to a transport order and
(ii) between one hour before the start of the loading slot and the closing of the transport order in question.
(i) if the vehicle is assigned to a transport order and
(ii) between one hour before the start of the loading slot and the closing of the transport order in question.
WHO HAS ACCESS TO THE DATA I SHARE ON SHIPPEO? HOW DOES IT WORK IF MANY OF MY CUSTOMERS USE SHIPPEO?
The data you share on Shippeo can be viewed by your teams, those of the shipper who created the transport order, and any potential end customers. If several of your customers use Shippeo, each customer will only have access to data about their deliveries.
HOW LONG DO YOU KEEP THE GPS DATA COLLECTED?
GPS data are kept for twelve (12) months, at which time they are deleted.
WHERE IS MY DATA STORED? WHAT GUARANTEES ME THE SAFETY OF IT? DO YOU RESELL MY DATA?
You are the owner of the data you share on Shippeo and, as such, have the right to access, modify and delete personal data (GPS positions, user names, license plates, etc.). We do not resell any data and only share data with our technical partners for the exclusive purpose of providing the service. Shippeo is also in compliance with the DGPS on the processing of personal data. All the platform's data is hosted within the European Union on secure servers. We regularly carry out safety audits and are in the process of obtaining ISO27001 certification.
We invite you to read our general terms and conditions of use to learn more about our commitments to the confidentiality and security of your data.
We invite you to read our general terms and conditions of use to learn more about our commitments to the confidentiality and security of your data.
IS IT POSSIBLE TO SIGN A CONTRACT WITH SHIPPEO?
By using Shippeo, you accept our general terms and conditions of use which is the contractual link between Shippeo and any user company (carrier as the shipper). These contain a confidentiality agreement (article 8.2) and a set of Shippeo's commitments for data security and confidentiality. Although it is not necessary, we can sign this document if you wish.
We also invite you to read our terms and conditions, which apply to all our user shippers and carriers.
If you can't find the answer to your question, contact us.
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