Shippeo offers multiple pairing methods within the mobile app to provide flexibility for various customer use cases.
Each pairing method is designed to accommodate different operational requirements, ensuring a tailored and efficient experience.
Currently, we offer three pairing methods:
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Shipment Reference Method: This method allows users to pair by entering the unique shipment reference. It is ideal for customers who want a straightforward and quick way to identify shipments.
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Security Code Method: With this option, users pair by entering a secure code provided for the shipment. This method is suited for customers who prioritize an added layer of security in their shipment tracking process.
- Tracking Link Method:With this method, the dispatcher can easily share a pairing link with the driver, allowing for a seamless connection and synchronization between both parties.
Both methods can be utilized depending on the customer's preference and operational needs.
Shipment Reference Method
Overview:
The Shipment Reference Method allows drivers to search for shipments using a unique "Tour/Shipment Reference" provided by the shipper or carrier.
How It Works:
- The shipper or carrier sends the shipment reference to the driver through various channels such as WhatsApp, SMS, or a printed document.
- The driver inputs this reference into the mobile app.
- The app then matches the reference with the corresponding shipment, enabling the driver to start tracking immediately by tapping on the reference.
Advantages:
- Quick and Easy: Perfect for drivers who need to track shipments occasionally.
- Versatile: Efficient for drivers handling shipments from multiple contractors on a regular basis.
Tracking Link Method
- Dispatcher Sends Link: The user receives a tracking link from their dispatcher.
- User Interaction with Link:
If the app is not installed:The link redirects the user to a web page with instructions on how to download the app.The page provides links to download the app for both iOS and Android platforms:
If the app is already installed: Tapping the link opens the app directly, allowing the user to start tracking immediately.
Security Code Method
Why a Security Code?
To enhance security and prevent unauthorized access, we introduced a security code as a one-time password.
Step-by-Step Process:
- The truck or trailer is pre-paired with the shipment.
- The dispatcher shares the security code and vehicle’s license plate with the driver.
- The driver inputs these details into the app, which displays a list of shipments paired with them.
- The driver selects the shipment from the list and links themselves to it.
- The pairing is confirmed, allowing the driver to start tracking the shipment.
First-Time Access:
- The dispatcher provides the driver with a security code and the truck or trailer’s license plate.
- The driver enters these details into the mobile app to gain access.
Daily Use:
- The organization and license plate are pre-configured in the driver's app:
- The driver simply searches for shipments already paired to them.
- If logged out, the driver can re-enter the same security code to log back in.
- The driver can switch between organizations, with previously paired organizations listed:
- For spot jobs or if a shipment isn't found through the organization, the driver can search for specific shipments as in the Shipment Reference Method.
Advantages:
- Ensures Accurate Pairing: Verifies that the correct truck or trailer is linked to the shipment.
- Controlled Environment: Ideal for scenarios where vehicle details are known in advance.
- Suitable for Dedicated Fleets: Works well for dedicated fleets or subcontractors with frequent assignments.
- Convenient for Daily Use: After initial setup, drivers do not need to input references or codes daily.
- Flexible Tracking Options: Supports tracking with telematics and driver declarations.
Alternatives to License Plate:
- Generic Code: Used in the organization’s back office settings.
- Phone Number: Focuses on tracking the driver rather than the vehicle and supports scenarios where multiple drivers use different vehicles.