Shippeo offers multiple pairing methods within the mobile app to provide flexibility for various customer use cases. 

Each pairing method is designed to accommodate different operational requirements, ensuring a tailored and efficient experience.

 

Currently, we offer three pairing methods:

  1. Shipment Reference Method: This method allows users to pair by entering the unique shipment reference. It is ideal for customers who want a straightforward and quick way to identify shipments.

  2. Security Code Method: With this option, users pair by entering a secure code provided for the shipment. This method is suited for customers who prioritize an added layer of security in their shipment tracking process.

  3. Tracking Link Method:With this method, the dispatcher can easily share a pairing link with the driver, allowing for a seamless connection and synchronization between both parties.

Both methods can be utilized depending on the customer's preference and operational needs.

 

Shipment Reference Method

Overview:
The Shipment Reference Method allows drivers to search for shipments using a unique "Tour/Shipment Reference" provided by the shipper or carrier.

How It Works: 

  1. The shipper or carrier sends the shipment reference to the driver through various channels such as WhatsApp, SMS, or a printed document.
  2. The driver inputs this reference into the mobile app.
  3. The app then matches the reference with the corresponding shipment, enabling the driver to start tracking immediately by tapping on the reference.

 

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Advantages:

  • Quick and Easy: Perfect for drivers who need to track shipments occasionally.
  • Versatile: Efficient for drivers handling shipments from multiple contractors on a regular basis.

 

Tracking Link Method

  • Dispatcher Sends Link: The user receives a tracking link from their dispatcher.
  • User Interaction with Link:

If the app is not installed:The link redirects the user to a web page with instructions on how to download the app.The page provides links to download the app for both iOS and Android platforms:

 

image (42).png

 

If the app is already installed: Tapping the link opens the app directly, allowing the user to start tracking immediately.

 

 

Security Code Method

 

Why a Security Code?
To enhance security and prevent unauthorized access, we introduced a security code as a one-time password.

 

Step-by-Step Process:

  1. The truck or trailer is pre-paired with the shipment.
  2. The dispatcher shares the security code and vehicle’s license plate with the driver.
  3. The driver inputs these details into the app, which displays a list of shipments paired with them. 
  4. The driver selects the shipment from the list and links themselves to it.
  5. The pairing is confirmed, allowing the driver to start tracking the shipment.

 

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First-Time Access: 

  1. The dispatcher provides the driver with a security code and the truck or trailer’s license plate.
  2. The driver enters these details into the mobile app to gain access.

Daily Use:

  1. The organization and license plate are pre-configured in the driver's app:image (30).png
  2. The driver simply searches for shipments already paired to them.
  3. If logged out, the driver can re-enter the same security code to log back in.
  4. The driver can switch between organizations, with previously paired organizations listed:image (31).png
  5. For spot jobs or if a shipment isn't found through the organization, the driver can search for specific shipments as in the Shipment Reference Method.

Advantages:

  • Ensures Accurate Pairing: Verifies that the correct truck or trailer is linked to the shipment.
  • Controlled Environment: Ideal for scenarios where vehicle details are known in advance.
  • Suitable for Dedicated Fleets: Works well for dedicated fleets or subcontractors with frequent assignments.
  • Convenient for Daily Use: After initial setup, drivers do not need to input references or codes daily.
  • Flexible Tracking Options: Supports tracking with telematics and driver declarations.

Alternatives to License Plate:

  • Generic Code: Used in the organization’s back office settings.
  • Phone Number: Focuses on tracking the driver rather than the vehicle and supports scenarios where multiple drivers use different vehicles.

 

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