Today we’re thrilled to announce that our latest Spring platform release is available to customers. The update introduces our reimagined Parcel Visibility solution, rebuilt with a new architecture, now offering a greater range of tracking events at both handling unit and order levels.

The release also incorporates a host of new features and improvements across our Road, Ocean, and Carbon Visibility solutions, including data quality and usability enhancements.

In addition, we're proud to introduce our new Developer’s Portal, designed to streamline integrations for your IT teams, making them smoother, more sustainable, and autonomous.

Throughout all these updates, our unwavering commitment to industry-leading data quality remains paramount. It's gratifying to see that this commitment has become the primary reason our customers choose to stay with us.

ALL-NEW PARCEL VISIBILITY

Our newly imagined, simple and convenient parcel tracking solution helps users boost customer experience while accelerating invoicing. With more granular visibility into parcel shipment milestones, recipients have greater oversight of where their shipments are, when they will arrive, while offering shippers easier identification of incomplete delivery root causes. [Limited Availability: Please contact your Customer Success Manager]

Key features include:

• 360 degree event tracking coverage available after booking, for all major parcel carriers and all in one platform
• Tracking links and customer portals provide recipients with detailed parcel journey information, in client’s own branding
• Aggregated delivery timestamps for users, enabling easy sharing, faster invoicing and optimized cash flow
• On-time In-full performance insights to help users assess carrier performance

ROAD VISIBILITY FEATURES

The platform update introduces new features and enhancements to our Road Visibility solution, including:

• All-new Homepage (Coming in June): An entirely new and fully customizable homepage is coming for all users (including carriers), making it possible to drag and drop widgets and configure their own control center, KPIs and visualize all of their most important action items in one place. Metrics for shipments in various stages can be viewed at a glance, for easier identification and management of deliveries at risk. 
• Enhanced Long-distance shipment ETA: Shippeo’s accuracy SLA-backed predictive ETA has been enhanced for full truckload shipments where journey times are two or more days, with accuracy increasing by as much as 70%
• New Order Details page: The second most viewed page in our platform has a brand new design bringing the clean ocean and tour details design. This streamlined UI for tracking and managing road shipments facilitates faster search for specific order information
• Redesigned public link: Public link for FTL, LTL and Parcel redesigned to align with updated order details page design, including a more complete set of information and easier customization. [Limited Availability: Please contact your Customer Success Manager]
• Enhanced CSV export for analytics: More robust, better performing road data export with additional columns available, while making it simpler to read, for data analysis using external tools [Limited Availability: Please contact your Customer Success Manager]
• New Places API: This new API synchronizes addresses & geofencing polygons between shipper systems and Shippeo, to improve overall tracking performance & facilitate input of additional place information. A pay-per-use geocoding option is available.

OCEAN VISIBILITY FEATURES

The platform update will also introduce new features and enhancements to our Ocean Visibility solution, including:

• All-new Homepage: An entirely new and fully customizable homepage is coming for all users, making it possible to drag and drop widgets and configure their own control center, KPIs and visualize all of their most important action items in one place. Metrics for shipments in various stages can be viewed at a glance, for easier identification and management of deliveries at risk. 
• Container Journey identification (in EDI 315): Enhanced logic improves identification of container journey boundaries, offering greater data quality when operational processes are more complex (such as street turns) and data received from ocean carriers via EDI 315 messages is incomplete. [Limited Availability: Please contact your Customer Success Manager]
• Container tracking page improvements: It’s now easier to access and add information.
  • Consignment and client references are now displayed when received via orders-in
  • The display of numbering on the map has been improved to make it easy to understand how far a container has progressed on its journey
  • And multiple transshipments can now be collapsed in the timeline view to improve readability
• New “Not trackable” status for shipments with invalid carrier assigned: A new status for ocean shipments called “Not trackable” is now applied to all containers that can’t be tracked due to a customer providing an invalid ocean carrier, or when the SCAC or Container number is not known.
• New Ocean Profiles in the Back Office: Users can select a new ‘ocean’ user profile offering a dedicated platform experience tailored specifically to the needs of users managing ocean shipments.
  • All filters related to ocean shipments are displayed by default
  • The most relevant order shipment display columns for ocean shipments are displayed by default (e.g. MBL, booking, container, POL, POD, vessel, etc)
  • Widgets are displayed on the homepage by default
• Ocean Shipment Positions Out: Customers can now get container positions at a chosen frequency (e.g. hourly, six-hourly or daily). When containers are at the port, we share the position of the port, whereas when the container is at sea on a vessel, we share the position of the vessel. [Limited Availability: Please contact your Customer Success Manager]
• Enhanced Analytics Export to CSV: Export now includes additional columns, with better performance. [Limited Availability: Please contact your Customer Success Manager]

ENHANCEMENTS TO CARBON VISIBILITY

Shippeo’s latest Spring Release brings new capabilities making calculations more accurate across all transport modes, and offering powerful insights needed to enable targeted emissions reductions.

• Ocean Carrier Intermodal CO2 calculations: Ocean container transport carbon calculations now take into account pre and/or post carriage legs when booked end to end with an ocean carrier, simplifying data collection for a more comprehensive picture of environmental impact, while identifying the most carbon-intensive, and potentially most expensive, legs for door-to-door shipments
• Biofuels & Electric Vehicle fuel types: It is now possible to select biofuel and electricity fuel types, to enhance calculation accuracy.
• Insetting support: Shippers can now override the default fuel type in Shippeo via orders-in, to support insetting. [Limited Availability: Please contact your Customer Success Manager]
• Data completeness dashboards: After launching the same feature for Ocean Visibility users last November, Road Visibility users can now also access a scorecard detailing how complete road shipment data is, identifying missing data, such as weight, truck size, fuel type, and more, to help users take steps to improve calculation accuracy
• Detailed dashboards for Road & Ocean: These emissions/performance-focused dashboards provide users with detailed carbon emissions metrics and insights for each type of transport. Users can view emissions split by leg (pre, main, or post), fuel type, etc.

NEW DEVELOPER PORTAL FOR MORE AUTONOMOUS API INTEGRATIONS AND MONITORING:

Our new developer portal offers developers a suite of tools for even simpler API integration:

• Full autonomy to interface: Access clear API documentation sorted by transport mode and use-case, examples and screenshots to illustrate steps, explanations of technical language used, and detailed swaggers enabling developers to interface with little to no additional support
• Authentication method selection: Users can choose between JWT or Oauth2 authentication methods
• Integration health monitoring: Self-service analytics, alerts and monitoring allow customers to autonomously check logs and dashboards to monitor the health of their API interfaces and debug errors.